Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how ByteFluxApi handles your data with transparency and care.
Last Updated: March 15, 2025
Information We Collect
When you interact with ByteFluxApi's automated testing framework services, we collect information that helps us provide better solutions for your development needs.
Information you provide directly:
- Contact details when you reach out for consultations
- Project specifications and technical requirements
- Company information for service customization
- Feedback and communication through our support channels
Information collected automatically:
- Website usage patterns and navigation behavior
- Device information and browser specifications
- IP addresses and general location data
- Performance metrics from our testing frameworks
How We Use Your Information
Your information helps us deliver automated testing solutions that actually work for your specific development environment. We're not interested in collecting data just to have it – everything we gather serves a practical purpose.
We use your information to customize our testing frameworks, provide technical support, improve our services based on real usage patterns, and communicate important updates about your projects.
We also analyze usage data to identify common testing challenges and develop better solutions. This helps us stay ahead of emerging development trends and maintain our frameworks' effectiveness.
Your Rights and Control
You have significant control over your personal information. These aren't just legal obligations for us – they're practical rights you can actually exercise.
Request a complete copy of the personal information we have about you, delivered in a readable format within 30 days.
Update or fix any incorrect personal information we're storing. We'll make changes within 14 days of verification.
Request complete deletion of your personal information, except where we're legally required to retain certain records.
Limit how we use your information or object to specific processing activities that don't align with your preferences.
Data Security Measures
Security isn't just about compliance checkboxes for us. Our development background means we understand the real threats that compromise data and how to address them effectively.
Our Security Approach
Encryption Standards
All data transmissions use TLS 1.3 encryption, and stored data is encrypted using AES-256 standards.
Access Controls
Multi-factor authentication and role-based access ensure only authorized personnel can access your information.
Regular Monitoring
Continuous security monitoring and quarterly security assessments help us identify and address potential vulnerabilities.
Data Sharing and Transfers
We don't sell your personal information to third parties. That's a firm commitment, not a marketing statement.
We may share information with trusted service providers who help us deliver our automated testing solutions – cloud hosting providers, analytics tools, and communication platforms. These partners are contractually bound to protect your information and can only use it for specified purposes.
For international data transfers, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
Important: Legal Disclosures
We may disclose personal information if required by law, court order, or to protect our legal rights. We'll notify you of such disclosures unless legally prohibited from doing so.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services or as required by law. Here's our practical approach to data retention:
Retention Periods
Maintained throughout project duration plus 2 years for support and warranty purposes.
Stored for 3 years to maintain service continuity and resolve any future questions.
Retained for 7 years as required by Taiwan tax and business regulations.
Anonymized after 18 months and used only for service improvement purposes.
Compliance and Regulatory Information
ByteFluxApi operates under Taiwan's Personal Data Protection Act and maintains compliance with international privacy standards including GDPR for European clients.
We conduct regular privacy impact assessments and maintain documentation of our data processing activities. Our privacy practices are reviewed quarterly and updated as needed to reflect changing regulations and best practices.
If you're based in the European Union, you have additional rights under GDPR, including data portability and the right to lodge complaints with supervisory authorities.
Changes to This Policy
Privacy regulations evolve, and so do our services. When we make significant changes to this policy, we'll notify you via email at least 30 days before the changes take effect.
Minor updates for clarity or legal compliance may be made without advance notice, but we'll always maintain the current version date at the top of this policy.
We recommend reviewing this policy periodically, especially before starting new projects with us.
Privacy Questions or Concerns?
We're here to address any privacy-related questions about our automated testing services.
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